ZenSales

General 5

• What is the Automated Postal Verification (APV) System?
• How do I link my Yahoo! email account?
• Where did my chat go?
• Why am I getting Delivery Failure Notifications?
• Is ZenSales Down?!

Account and Payment(s) 5

• Can I update my billing information?
• Why should I connect my bank account to ZenSales?
• How do I set up my Auto Refill?
• What is your refund policy?
• How do I cancel my account?

Order Importing and Management 9

• Can I cancel an order?
• How do I combine orders?
• How do I get a Quote for a Shipping Label?
• How do I ship when my order is stuck on "Waiting for Payment"?!
• A quick guide to using ZenSales with multiple brands and/or more than one payment method.

See all 9 articles

Printers and Printing Labels 8

• Can I use a thermal printer with your system?
• How do I set up my thermal printer?
• How can I print labels with my normal laser or inkjet printer?
• How do I batch print my labels?
• Why does my shipping label print super tiny on a Dymo4XL?

See all 8 articles

Purchasing Postage 18

• What is your "Delivery Guarantee"?
• Is insurance included on First Class or Priority Mail packages?
• How do I cancel a shipping label?
• Can I purchase Express Shipping for a package?
• How do I process a refund on a shipping label?

See all 18 articles

Shipping and Address Verification 5

• Do you ship to APO addresses?
• Can I ship to an international address?
• How do I request a USPS Pickup?
• Can I ship anything with ZenSales?
• How do I find the tracking number?